Refund policy
We hope you love your Sunny Change cover as much as we do — but if it's not quite right, we’re here to help.
Change of Mind Returns:
You can request a refund within 30 days of your purchase date. To be eligible:
- The product must be unused, unwashed, and in its original packaging.
- Clearance items are final sale and not eligible for return.
Simply email us at hello@sunnychange.com.au with your order number and request, and we’ll guide you through the return process. Please note that return shipping costs are the responsibility of the customer.
Faulty Items:
We take quality seriously. If you believe your item is faulty, even after use, please email us with:
- Your order number
- A brief description of the issue
-
Clear photos of the fault
We’ll assess the issue and do our best to make it right.